Warranty
Product Information
Winnipeg Deck and Rail Warranty Information
Winnipeg Deck and Rail products are covered under a 20 year warranty, which covers all of the following items:
Scratches, scrapes or any defects in the powder coat
Defective, rusted or broken lag bolts or fasteners
Weather damage (colour fading)
Accessory damage (post caps, pickets, brackets, bottom rail supports)
The following items are not covered under warranty:
Damage to concrete or patio stones as a result of heavy use
Upon request of exercising the warranty, Winnipeg Deck and Rail customers are responsible for sending a photo of the damage to info@winnipegdeckandrail.com so that we may assess the damage and determine an appropriate course of action. Upon determining a course of action, an installer will be sent within 2 weeks to perform the repair.
For information regarding the manufacturers warranty, please click here